4at Privacy Policy — Your Data Protection
4at is committed to protecting the privacy and personal data of every user in Malaysia. This policy clearly explains how we collect, use, store, and protect your information when you use our platform.
Effective date: 1 January 2026. This policy may be updated from time to time.
Information We Collect
When you register and use the 4at platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected are as follows:
- Full name as shown on your identity card or passport.
- Email address and phone number for account communications.
- Date of birth for age verification purposes (18 years and above).
- Identity verification information required for compliance purposes.
- Malaysian local bank account details used for deposits and withdrawals in MYR (RM).
- Transaction numbers and payment history for financial records.
- Digital wallet information registered under the user's name.
- We do not store credit card numbers directly on our servers.
- Device type, operating system, and browser version in use.
- IP address and general location data for security purposes.
- Login timestamps and session activity logs.
- Other technical information that helps us diagnose technical issues.
- Game history and betting activity within the 4at platform.
- Game preferences and frequently visited categories.
- Session duration and usage patterns to improve the user experience.
- Feedback and complaints submitted through customer support.
Why We Use Your Information
4at uses collected information solely for legitimate purposes directly related to platform operations. We do not sell or trade users' personal data to any third party for marketing purposes.
Primary purposes for using your information include: user account management and verification; processing deposits, withdrawals, and financial transactions in MYR; fraud detection and prevention of unlawful activity; delivering effective customer support; compliance with applicable legal and regulatory requirements; and the continuous improvement of 4at platform products and user experience.
In certain cases, we may use your information to send account-related notifications, security updates, or promotional content about the platform. You can opt out of promotional communications at any time through your account settings.
Data Security & Information Sharing
The 4at platform implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Strict access controls for internal staff who handle user data.
- Continuous system monitoring to detect security threats.
- Regular, secure data backups to prevent information loss.
4at does not sell, rent, or disclose users' personal data to third parties without your consent, except in the following circumstances:
- Payment service providers required to process your MYR transactions.
- Government authorities or law enforcement agencies when required by law.
- Technical service partners who assist with platform operations, bound by strict confidentiality agreements.
- In the event of a business merger or acquisition, users will be notified in advance.
Your Rights as a 4at User
As a 4at platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold in relation to your account. Access requests can be submitted through our customer support team.
If any of your personal information is inaccurate or incomplete, you have the right to request a correction. You can update basic details directly through your account settings.
You may request the deletion of your account and personal data, subject to our legal obligations to retain certain records. Deletion requests will be processed within a reasonable timeframe.
To submit any request relating to your privacy rights, please contact the 4at customer support team. We will process your request within thirty (30) working days.
Email: [email protected]
Policy Updates & How to Contact Us
4at reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or the services we offer. Any material changes will be clearly displayed on our platform.
It is your responsibility to review this Privacy Policy from time to time. Your continued use of the 4at platform after any changes are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to our team. We are committed to addressing every enquiry seriously and in a timely manner.
- Email: [email protected]
- Response time: within 3–5 business days
- General questions: refer to the FAQ us
Privacy Secured, Let the Game Begin
Now that you know how we keep your data safe, create a 4at account and enjoy a secure, responsible gaming experience.